Privacy Policy

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Last Updated: October 26, 2026

At FURMII, your privacy matters to us. We believe that creating joyful experiences starts with trust. This Privacy Policy explains how FURMII ("we," "us," or "our") collects, uses, protects, and shares your personal information when you visit www.furmii.com, purchase our products, or interact with our services.

By using our website, you acknowledge the data practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, and phone number.

• Billing and shipping addresses.

• Order details, purchase history, and payment transaction information.

• Customer service inquiries, feedback, and product reviews.

• Account information if you create an account.

Automatically Collected Information

• IP address, browser type, and device information.

• Website activity, pages visited, and interaction data.

• Cookies and similar tracking technologies.

• General location information derived from your IP address.

Payment Information

Payments are processed through secure third-party payment providers. We generally receive transaction details needed to process orders and do not directly store complete payment card numbers.

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2. How We Use Your Information

We use personal information to:

• Process, fulfill, and deliver your orders.

• Send order confirmations, tracking updates, and shipping notifications.

• Provide customer service and respond to inquiries.

• Manage returns, refunds, and exchanges.

• Improve our website, products, and shopping experience.

• Send promotional emails and product updates when permitted.

• Analyze website traffic and marketing effectiveness.

• Prevent fraud, maintain security, and comply with legal obligations.

We use personal information only for legitimate business purposes and other purposes disclosed to you or permitted by applicable law.

 

3. How We Collect Information

We collect information when you:

• Place an order through our website.

• Subscribe to our newsletter or marketing updates.

• Contact our customer service team.

• Submit product reviews or feedback.

• Create an account, if this feature is available.

• Browse our website or interact with its features.

Certain information may also be collected automatically through cookies, analytics tools, and other technologies.

 

4. Website Hosting & Payment Security

Our website is hosted on the Wix.com platform, which provides the online infrastructure for our store.

Your information may be stored and processed through Wix's systems and services, as well as those of our authorized service providers.

Payments are handled by payment processors using appropriate security measures and industry standards.

While we take reasonable precautions to protect customer information, no internet-based system or electronic transmission can be guaranteed to be completely secure.

 

5. Cookies & Tracking Technologies

FURMII uses cookies and similar technologies to support website functionality and improve the browsing experience.

Depending on the features and integrations enabled on our website, these may include:

• Essential Cookies: Support website security, checkout, shopping carts, and basic functionality.

• Functional Cookies: Remember preferences and improve your browsing experience.

• Analytics Cookies: Help us understand website traffic and visitor interactions.

• Marketing Cookies: May support advertising measurement, personalized promotions, and relevant advertising.

You can manage cookies through your browser settings and, where available, our website's cookie preferences controls.

Disabling certain cookies may affect website functionality.

 

6. Email Marketing & Communications

If you subscribe to FURMII marketing communications, we may send you:

• New product announcements.

• Exclusive offers and promotions.

• Restock notifications.

• Brand updates and special events.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our marketing messages.

Unsubscribing from marketing emails will not prevent us from sending necessary transactional communications, such as order confirmations or delivery updates.

 

7. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These may include:

• Website hosting and e-commerce platforms.

• Payment processors and fraud prevention services.

• Shipping and delivery providers.

• Customer support and email service providers.

• Website analytics and advertising partners, where applicable.

• Professional advisers or government authorities when legally required.

Some advertising-related disclosures may qualify as the "sale" or "sharing" of personal information under certain privacy laws, even where no money is exchanged.

We do not authorize our service providers to use personal information for purposes unrelated to the services they provide, except as otherwise disclosed or permitted by law.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, or sale of business assets, subject to applicable legal requirements.

 

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Request information about how your data is used or disclosed.

• Opt out of certain marketing communications.

• Opt out of certain targeted advertising or personal information sales or sharing.

• Withdraw consent where processing relies on consent.

You may submit a privacy request by emailing hello@furmii.com.

We may need to verify your identity before completing certain requests and may retain information where required or permitted by law.

Where applicable, we will also provide any required appeal process and honor legally recognized privacy preference signals.

 

9. Children's Privacy

Our website's shopping and purchasing services are intended for adults.

We do not knowingly collect personal information directly from children under 13 without complying with applicable parental consent requirements.

If you believe a child has provided personal information to us without appropriate authorization, please contact hello@furmii.com so we can review the matter and take appropriate action.

Our interactive toy products may be enjoyed by different age groups, subject to the safety guidance and age recommendations on their packaging.

 

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill purchases and provide customer support.

• Maintain business and transaction records.

• Comply with tax, accounting, and legal obligations.

• Prevent fraud and resolve disputes.

• Carry out other purposes described in this Policy.

Retention periods vary depending on the type of information, its purpose, and applicable legal requirements.

When information is no longer necessary, we take reasonable steps to delete, anonymize, or securely dispose of it.

 

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures may include secure connections, access controls, and the security protections offered by our hosting and payment service providers.

No method of electronic storage or transmission is entirely risk-free.

 

12. Third-Party Websites & Social Media

Our website may contain links to external websites or social media platforms, including Instagram, TikTok, and other third-party services.

These platforms operate under their own privacy policies and practices.

We encourage you to review their policies before sharing personal information.

FURMII is not responsible for the independent privacy practices of third-party websites.

 

13. International Visitors

FURMII is headquartered in New York, United States.

If you visit our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required, we will use appropriate safeguards for international transfers of personal information.

 

14. California & Other State Privacy Rights

Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.

Where these laws apply to FURMII, eligible consumers may have rights to access, correct, delete, or obtain information about their personal data, as well as opt out of certain data sales, sharing, profiling, or targeted advertising.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

To submit a request or inquire about advertising-related opt-outs, contact hello@furmii.com.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, or legal obligations.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

 

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

FURMII Customer Care

New York, United States

Email: hello@furmii.com

Website: www.furmii.com

FURMII — A Little Friend for Every Moment.